VA OIG Finds Misdated PACT Act Claims Lead to Payout Problems

According to an investigation recently released by the Office of the Inspector General for the Department of Veterans Affairs, problems related to misdating led to thousands of mistaken payouts on PACT Act claims since the law was passed in 2022. In many cases, these misdated claims resulted in recipients getting more money than they should have, but in other cases, these errors led to veterans missing out on benefits they were otherwise legally entitled to. The report blames the issues on the complexity of the law, which created confusion about when to calculate the effective start date for beginning compensation.

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