The VA and Walgreens Collaborate

In a previous article, the innovative technological advancement of “VEText” and its benefits to veterans was discussed. However, the Department of Veterans Affairs has not stopped there; the VA is continuously implementing new ways to improve how our nation’s veterans receive care.
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VEText: An Innovation for Veterans

Over the years, the United States Department of Veterans Affairs (VA) has struggled with contacting veterans and reminding them about their medical appointments. To help reduce no-shows and improve access to care, the Department recently launched its VEText program. Through VEText, an automated, interactive text message is sent to the veteran, in which they are reminded about their appointment and can either confirm or cancel it.
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